login-and-logout This article will guide you on how an agent can login to the queue to receive calls. And logout…

agent-call-history This article describes how an agent can check their own call history.  What Is Agent Call History? Agent call history…

assigned-calls This article will guide you on how to check the calls assigned to you by the admin as a…

call-notifications This article will guide you on how to receive and accept or reject call notifications on the web and…

reset-password This article will guide you on how to reset the password for your account. The steps for both Web…