Saved Monthly
Replace your entire tool stack. Pay once. Get everything.
Check the tools you're paying for today. See how much you'll save by switching to Video Service Desk. Most businesses save over $200 every month. One platform replaces them all.
Check the tools you use:
Choose Your Plan
All paid plans include unlimited inquiries / contacts. Pay per agent (user seat), not per contact.
Free
- 20 Inquiries / Month
- 1 Custom Form
- 2-Participant Calls
- Custom Branding
- Local Call Recording
- Cloud Recording
- Recording Retention
- Chat transcripts
- AI summaries
- Priority support
Starter
- Unlimited Inquiries
- 3 Custom Forms
- 2-Participant Calls
- Custom Branding
- Unlimited Local Recording
- Unlimited Cloud Recording
- 6 Months Recording Retention
- Chat Transcripts
- AI Summaries
- Priority Support
Pro
- Unlimited Inquiries
- 10 Custom Forms
- 5-Participant Calls
- Custom Branding
- Unlimited Local Recording
- Unlimited Cloud Recording
- 1 Year Recording Retention
- Chat Transcripts
- AI Summaries
- Priority Support
Business
- Unlimited Inquiries
- Unlimited Custom Forms
- 5-Participant Calls
- Custom Branding
- Unlimited Local Recording
- Unlimited Cloud Recording
- 2 Years Recording Retention
- Chat Transcripts
- AI Summaries
- Priority Support
Feature Comparison
See what's included in each plan
| FEATURE | FREE | STARTER | PRO | BUSINESS |
|---|---|---|---|---|
| Included in All Plans | ||||
| Video & Voice calls | ||||
| Live Chat | ||||
| Appointment Scheduling | ||||
| Smart Routing | ||||
| Email / SMS / WhatsApp | ||||
| Website Widget, Links, QR Codes | ||||
| Inquiry Tracking | ||||
| Inquiry Queue | ||||
| Admin & Agent Dashboards | ||||
| Screen Sharing, Whiteboard, Notes, File Sharing | ||||
| Noise Cancellation, Video Party, Polls | ||||
| Plan Specific Features | ||||
| Monthly Inquiries | 20 | Unlimited | Unlimited | Unlimited |
| Custom Forms (Pooled) | 1 | 3 | 10 | Unlimited |
| Max. Participants Per Call | 2 | 2 | 5 | 5 |
| Local Call Recording | Unlimited | Unlimited | Unlimited | |
| Cloud Recording Hours/Month (Pooled) | Unlimited | Unlimited | Unlimited | |
| Recording Retention | 6 months | 1 year | 2 years | |
| Chat Transcripts | ||||
| AI Summaries | ||||
| Priority Support | ||||
Common Questions
Everything you need to know about pricing and plans.
Yes. Upgrade or downgrade anytime. Changes take effect next billing cycle. Your data stays safe. No setup needed when switching. Contact support if you need help choosing the right plan.
An agent is any human who can answer customer inquiries. An agent license is the same as a user seat license.
One agent can only manage one inquiry at a time. If you need inquiries to be handled in parallel, you would require multiple agents.
Generate a VSD Link from the dashboard and route your users to it when they want to connect with a human agent.
Per agent only. Unlimited inquiries on all paid plans. Share your VSD link with 10 clients or 10,000. Same price. Free plan has 20 inquiries/month limit.
Yes. No contracts. Cancel from your dashboard. You keep access until the end of your billing period. Export your data anytime. We’ll miss you though.
Yes. 20 inquiries per month forever. No credit card needed. No hidden fees. Upgrade when you’re ready for unlimited inquiries and advanced features. Stay free as long as you want.
How Businesses Save With VSD
Real teams. Real savings. Real results.
Paying for Zoom, Calendly, and Otter separately. $54/month. Clients confused by three different links.
One VSD link for everything. $29/month. Clients love the simplicity. Recordings auto-transcribed. Setup took 10 minutes.
Using Intercom for chat, Typeform for intake, HubSpot for tracking. $123/month. Data scattered everywhere.
Everything in one dashboard. $75/month for 3 agents. See full inquiry history instantly. No more switching apps.
Zoom Business for recording, Zapier for routing, separate CRM. $85/month. Complicated setup.
Smart routing built-in. $200/month for 10 agents. Zero leads lost. Priority support answers in minutes.
Try Everything Free. No Credit Card.
Create your account in minutes. Pay only if you love it.
Free forever plan available. For people starting out. Upgrade if you need the extra features.
5-minute setup. Share your link immediately. Start connecting with your clients today.
Cancel anytime. No contracts. No hidden fees. Your data stays yours. We’re here to help.
Stop Overpaying. Start Saving.
Create your free account now. Get 20 inquiries per month forever. No credit card needed. Upgrade when you see the value. Start saving in 5 minutes.