Video Moderation

This article will guide you on how an Agent can allow/reject customers or other participants to start their video. The complete guide for both Web and Mobile is provided.

Steps For Web #

1. First, click Participants icon on the toolbar.

    

   

    

2. Click the three dot icon.

3. Click Allow attendees to Start their video.

Steps For Mobile #

1. First, click the three dot icon.

2. Click Participants.

3. Click the three dot icon.

4. Click Allow attendees to Start their video.