Audio Moderation

This article will guide you on how an agent can allow/disallow clients/other call participants to unmute themselves. The complete guide for both Web and Mobile is provided.

Steps For Web #

1. First, click Participants icon.

2. Click the three dot icon.

3. Click Allow attendees to Unmute themselves.

Steps For Mobile #

1. First, click the three dot icon.

2. Click Participants.

3. Click the three dot icon.

4. Click Allow attendees to Unmute themselves.