Saved Monthly

Replace your entire tool stack. Pay once. Get everything.

Check the tools you're paying for today. See how much you'll save by switching to Video Service Desk. Most businesses save over $200 every month. One platform replaces them all.

Check the tools you use:

Your Current Cost: $0/mo
Video Service Desk: $29/mo
You Save: $0/mo
View Plans

Choose Your Plan

All paid plans include unlimited inquiries / contacts. Pay per agent, not per contact.

Free

$0
forever
[1 agent free]
  • 20 Inquiries / Month
  • 1 Custom Form
  • 2-Participant Calls
  • Custom Branding
  • Local Call Recording
  • Cloud Recording
  • Recording Retention
  • Chat transcripts
  • AI summaries
  • Priority support
Perfect for trying out the platform with basic needs

Starter

$29
/agent
[1 agent minimum]
  • Unlimited Inquiries
  • 3 Custom Forms
  • 2-Participant Calls
  • Custom Branding
  • Unlimited Local Recording
  • 15H Cloud Recording / Month
  • 6 Months Recording Retention
  • Chat Transcripts
  • AI Summaries
  • Priority Support
Perfect if you handle inquiries solo or with one partner

Pro

$25
/agent
[3 agents minimum]
  • Unlimited Inquiries
  • 10 Custom Forms
  • 5-Participant Calls
  • Custom Branding
  • Unlimited Local Recording
  • 60H Cloud Recording / Month
  • 1 Year Recording Retention
  • Chat Transcripts
  • AI Summaries
  • Priority Support
Best for growing teams of 3-10 who need more recording time

Business

$20
/agent
[10 agents minimum]
  • Unlimited Inquiries
  • Unlimited Custom Forms
  • 5-Participant Calls
  • Custom Branding
  • Unlimited Local Recording
  • 200H Cloud Recording / Month
  • 2 Years Recording Retention
  • Chat Transcripts
  • AI Summaries
  • Priority Support
Built for larger teams who need AI summaries and priority support

Feature Comparison

See what's included in each plan

FEATUREFREESTARTERPROBUSINESS
Included in All Plans
Video & Voice calls
Live Chat
Appointment Scheduling
Smart Routing
Email / SMS / WhatsApp
Website Widget, Links, QR Codes
Inquiry Tracking
Inquiry Queue
Admin & Agent Dashboards
Screen Sharing, Whiteboard, Notes, File Sharing
Noise Cancellation, Video Party, Polls
Plan Specific Features
Monthly Inquiries20UnlimitedUnlimitedUnlimited
Custom Forms (Pooled)1310Unlimited
Max. Participants Per Call2255
Local Call RecordingUnlimitedUnlimitedUnlimited
Cloud Recording Hours/Month (Pooled)15 hours60 hours200 hours
Recording Retention6 months1 year2 years
Chat Transcripts
AI Summaries
Priority Support

Need More Recording Time?

Add hours to any paid plan. No need to upgrade your entire subscription, just boost what you need.

Recurring Booster

Add 15 hours of cloud recording and transcriptions every month automatically. Great if you consistently need extra time. Cancel anytime.

For paid plans only

One-Time Booster

Get 15 extra hours of cloud recording and transcriptions for this month. Perfect for busy seasons or special projects. Expires calendar month-end.

For paid plans only

How many extra hours do you need each month?

Total for 15 hours: $5

Common Questions

Everything you need to know about pricing and plans.

Yes. Upgrade or downgrade anytime. Changes take effect next billing cycle. Your data stays safe. No setup needed when switching. Contact support if you need help choosing the right plan.

Buy a one-time booster for $7.50 or recurring booster for $5 / month. Unused hours don’t roll over. Plan ahead for busy months.

An agent is any human who can answer customer inquiries. An agent license is the same as a user seat license.

Per agent only. Unlimited inquiries on all paid plans. Share your VSD link with 10 clients or 10,000. Same price. Free plan has 20 inquiries/month limit.

All agents share the recording hours. If you have 3 Pro agents, you get 60 hours total for the team. Not 60 hours per person. Manage usage in your dashboard.

Yes. No contracts. Cancel from your dashboard. You keep access until the end of your billing period. Export your data anytime. We’ll miss you though.

Yes. 20 inquiries per month forever. No credit card needed. No hidden fees. Upgrade when you’re ready for unlimited inquiries and advanced features. Stay free as long as you want.

Still have questions? Chat with us

How Businesses Save With VSD

Real teams. Real savings. Real results.

Paying for Zoom, Calendly, and Otter separately. $54/month. Clients confused by three different links.

One VSD link for everything. $29/month. Clients love the simplicity. Recordings auto-transcribed. Setup took 10 minutes.

$25/mo saved

Using Intercom for chat, Typeform for intake, HubSpot for tracking. $123/month. Data scattered everywhere.

Everything in one dashboard. $75/month for 3 agents. See full inquiry history instantly. No more switching apps.

$48/mo saved

Zoom Business for recording, Zapier for routing, separate CRM. $85/month. Complicated setup.

Smart routing built-in. $200/month for 10 agents. Zero leads lost. Priority support answers in minutes.

$650/mo saved

Try Everything Free. No Credit Card.

Create your account in minutes. Pay only if you love it.

Free forever plan available. For people starting out. Upgrade if you need the extra features.

5-minute setup. Share your link immediately. Start connecting with your clients today.

Cancel anytime. No contracts. No hidden fees. Your data stays yours. We’re here to help.

4,000+ businesses started free

Create Free Account

Stop Overpaying. Start Saving.

Create your free account now. Get 20 inquiries per month forever. No credit card needed. Upgrade when you see the value. Start saving in 5 minutes.

No Credit Card 5-min Setup Cancel Anytime
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