Video Service Desk

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LET’S ASSUME THIS IS THE LANDING PAGE FOR MY BUSINESS.

A place where my clients visit me with questions, problems or feedback.
How do I make them feel welcome?
After all, they are esteemed guests to this virtual store of mine.
Introducing. Inbound video and voice chat with customers.

HOW IT WORKS

HOW IT WORKS

MY SUPERPOWERS

Call history and customer data in one place.
 
A dashboard to control all settings myself.
 
Power to invite as many people I want into the call.
 
I get a call on my phone if I am not online.

 

Ongoing calls monitoring.
 
Data hosted in India.

 

 

Screen sharing with clients within my website.
 
Easy catering to my international clients.
 
I can make a sale faster than ever with inbound leads.
 
Realtime monitoring of agents/teams.

 

I can even join an ongoing call for quality check.

INTEGRATION, PERFORMANCE?

It takes just 2 minutes to add it to my website. I just need to add a script just before </body> tag on the pages where I want the widget. And done!
 
Entire customizable widget has a footprint of ~23 KB and is set to run in a non-invasive, non-blocking mode.

 

It is also possible to have different widgets in different pages servicing different set of customers seamlessly. For example, a support widget on support page and sales widget on pricing page. Calls can then directly be routed to my support and sales teams respectively without asking the customer to make that choice.

WHAT ABOUT PRICING?

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Reviving the human touch in a world full of bots.
NanoThread LLP

Tower E, Jain Heights East Parade, Vignan Nagar,
L Narayana Reddy Main Road, Bangalore,
Karnataka, IN – 560037

contactus@nanothread.io

Website: nanothread.io

© 2021 NANOTHREAD LLP ALL RIGHTS RESERVED