98% Website Visitors
Leave Silently
Reach them before they go, or let them reach you instantly.
Track website visitors live and talk to them by chat or video call while buying intent is at its peak. No contact info, sign-in or downloads needed.
Forms wait. Chatbots loop. Hot leads vanish.
Most visitors leave without a word, and the few who try to reach you get stuck.
Contact forms & WhatsApp get answered hours later. Leads contacted within a minute are 391% more likely to convert (Velocify).
Inefficient chatbots often are used only to prompt "Connect me to a human". And they fail at even that. Your leads give up before connecting.
Zoom, Calendly, Live Chat, Form Builder, Inquiry Routing: $150+ a month, and customer data scattered everywhere.
Website, Ads or QR Code: Every Inquiry in One Dashboard
Use it as a Website Widget, a Link, or a QR code. Share on social media, ads, brochures and signboards. Replaces your phone number and IVR system.
Built for Teams Where Every Lead Matters
Whether you sell property, coach clients or offer professional services, VSD makes sure interested visitors don't slip away.
Real Estate & High-Value Sales
See who's browsing your listings, invite them to chat, and get buyers on a video call while they're still interested. Route inquiries to the right agent automatically.
Coaching Sessions
Capture landing page visitors. Auto-transcribe every coaching session. Generate AI summaries as per ICF guidelines. Replace Zoom plus Otter plus ChatGPT. One platform for scheduling, sessions, and documentation. Coaches love it.
Professional Services & Distributed Teams
Perfect for Professional service businesses with distributed teams. Route inquiries to available agents automatically. Track every conversation to closure. Never miss a lead.
Video. Voice. Chat. Appointments. Messages.
Clients choose how to connect. Live or scheduled. Instant or async. You're covered.
Need instant help? Video call, voice call, or chat live. Want to schedule? Book appointments for online or offline meetings. Have a quick question? Send a message and get replies via email, or WhatsApp. Every inquiry tracked in one dashboard.
Video Calls
Face-to-face meetings with screen share, file sharing, and whiteboard. Record locally or in cloud.
Voice Calls
Crystal-clear audio with noise cancellation. Share files and chat during calls. Record everything.
Live Chat
Real-time messaging. Add notes. Transcripts saved automatically for every chat.
Appointments
Online & in-person meetings. Clients pick available slots from all agent calendars combined.
Messages
Routes email, or WhatsApp to the right person automatically. No manual assignments.
Route to Available Agents Automatically
No more missed inquiries or busy signals. Smart routing connects clients to agents who can help right now.
Availability-Based
Agent on video call? VSD won't send them live chat. Routes to next available agent instead. Busy agents still get appointments and messages they can handle later.
Skills-Based
Route pricing questions to sales. Route tech support to tech team. Assign agents to specific contact forms. Clients reach the right expert every time.
Language-Based
Client speaks Hindi? Route to Hindi-speaking agent. Agents handle inquiries in languages they know. Builds trust. Better service, happier clients.
Priority-Based
Seniors get the call first if they are available. Handle call overflow by assigning to your L2 support team. They are your second line of defence.
Round-Robin
Fair distribution. Video Service Desk tracks who got an inquiry assigned more recently and routes the future inquiries to another member of your team.
Record. Transcribe. Summarize.
Every call and chat saved with transcripts and AI summaries, so you never forget what a lead asked for.
Choose cloud or local storage. Download recordings anytime. Keep forever or delete. You control your data.
Every call auto-transcribed. Search conversations by keyword. Review what was discussed without rewatching hours of video. Saves massive time.
Get instant summaries of calls and chats. Key points extracted automatically. Perfect for ICF coaching notes, loan verification reports, sales follow-ups.
Track all inquiries from start to finish. See which agents handled what. Add notes and status updates. Filter by date, agent, or inquiry type.
Unlimited Inquiries. One Flat Price.
No per-submission fees. No contact limits. No surprises. Just one flat rate.
You pay one flat rate. Not per contact. For 10 inquiries or 10,000. Free forever plan includes limited inquiries. Paid plans have no limits.
| Other Platforms | Video Service Desk |
|---|---|
| Limit on number of contacts | Unlimited |
| Zoom for video calls | Video and Voice calls included |
| Otter for transcriptions | Transcripts included |
| ChatGPT for AI summaries | AI Summaries included |
| Calendly for appointments | Scheduling included |
| Intercom for live chat | Live Chat included |
| Typeform for form builder | Form Builder included |
| Zapier and Business APIs for Routing | Routing included |
| Hubspot Starter for Inquiry Tracking | Inquiry tracking included |
| Paid Website Widgets | Widgets, Links, QR included |
| Total Cost | Just $39 / agent / month. Volume Discounts. |
Build Forms Your Way. No Coding Needed.
Add the fields you need. Remove the ones you don’t. Easy Drag-and-drop builder.
Create custom intake forms for different inquiry types. Add text fields, dropdowns, file uploads, checkboxes. Multiple forms for different customer segments.
Ready to Talk to Your Website Visitors?
Join teams that replaced five tools with one. Start free. No credit card needed.
Setup takes 5 minutes. Free forever plan includes limited inquiries per month. Upgrade anytime for unlimited inquiries and advanced features. Cancel anytime. Try it now.