Convert Leads into Customers into Raving Fans with Video Service Desk
No spamming. Only relevant emails and discount offers.
Collect the client details that you need with customizable form fields
Route overflowing calls to your OPI partner or take them to scheduled appointments
Route calls to different interpreters based on language, skills and idle time
With integrated file sharing, exchanging documents and photos is easy - without leaving the call.
Agents and admins can see the calls in the call history. The admin can also monitor ongoing calls, end call or join as Quality Auditor.
With real time call notifications on phone and desktop and with missed call alerts, you never have to worry about missing a call.
Get survey reports based on the call quality and agent satisfaction ratings collected from your clients at the end of each call.
Add a chatbot like button to all or specific pages of your website using a tiny code snippet. See example button on this page (bottom-right corner). Customize the form fields and the button UI if you like.
Share credentials for your users to login to Video Service Desk directly and initiate calls. Individual user accounts can be created and shared with a closed group of people.
Generate a short link of the form vsd.li/sdk8ku that opens your custom form with your logo. Share it with your clients over email, SMS, WhatsApp. They fill the form and connect with you instantly.
Generate unique QR codes. Print and stick these on your products, catalogs or ads. Your leads and customers will be able to simply scan the QR with their phones.